This paper presents the design and evaluation of an online passenger
information system for delivering personalized multimodal trip planning
services through the integration of wireless and Web-based communication
technologies.
The goal of the system is to provide real-time travel information throughout
the entire life cycle of an interurban trip. Before the full-scale deployment of
this type of system, it is essential to assess its impact on the involved
stakeholders through a pilot application.
The proposed system (ENOSIS) has been implemented and evaluated for
supporting travel decisions in
the impacts of the ENOSIS system is proposed, and the evaluation results of
the ENOSIS pilot application are also reported.
The evaluation results provide significant evidence of the technical and
operational efficiency of the ENOSIS services, while it is shown that the
proposed system is cost effective.